Terms of service

Called It Terms of Use and Terms of Sale

1. Who we are and what these Terms cover

Called It is operated by JBX Huddle LLC, a Delaware limited liability company with its principal place of business in Texas. These Terms govern the Called It mobile application, calledit.deals, the Called It Shopify storefront, accounts, deal information, Called It Store purchases, and related support services (collectively, the Services).

These Terms distinguish a product Sold by Called It from an affiliate offer that sends you to an external marketplace or seller. That distinction determines who sells the product and which purchase terms apply.

Contact information:

• Email: jbxhuddle@gmail.com
• Phone: 281-305-9305
• Mail: JBX Huddle LLC, 28344 Woodsons Forest Dr, Spring, TX 77386, United States

2. Acceptance and electronic records

By creating an account, selecting an action that is accompanied by a conspicuous link to these Terms, or using the Services after being given notice of these Terms, you agree to them and acknowledge the Privacy Policy. A browse-only visitor is bound by the provisions that reasonably apply to browsing and content use.

Account enrollment requires an unchecked affirmative control stating that the user accepts the current Terms and acknowledges the Privacy Policy, with links to both documents and their displayed versions. A Called It Store cart requires a separate unchecked affirmative control before checkout that links to these Terms and the Privacy Policy and calls out supplier fulfillment, cancellation/refund, customer-requested change fees, and liability terms. Called It records the accepted version, timestamp, account/cart/order reference, and assent source subject to privacy and record-retention law.

Merely hiding a Terms link in a footer is not the intended assent method for an account, purchase, arbitration agreement, or other material purchase term. If a Shopify or app-platform flow makes a separate mandatory assent presentation controlling, that platform presentation may supplement or supersede the Called It control only as provided in Section 2.1.

You consent to receive records electronically. You may retain a copy using normal device or browser functions. Transactional account, order, safety, return, and refund messages are not marketing messages.

2.1 Controlling requirements and order of precedence

These Terms and the policies incorporated into them govern the Services and each Called It Store order. If a provision directly conflicts with a controlling requirement, the following order applies only to the extent of that conflict: (1) applicable federal, state, and local law; (2) a mandatory Shopify, Shopify Checkout, Shop Pay, payment-provider, app-platform, or other platform term or policy that lawfully applies to the specific transaction or feature; (3) the product-specific terms and disclosures accepted at checkout; and (4) these Terms and incorporated Called It policies, with the more specific Called It policy controlling over a general provision. A platform's merchant agreement governs JBX's use of that platform and does not make the platform the seller or create a customer remedy unless the applicable customer-facing platform terms or law expressly provide it.

No Called It term is intended to waive a right or duty that controlling law or a mandatory applicable platform policy does not permit JBX to waive. All exclusions, discretion, sole-remedy provisions, and liability limits in these Terms operate only to the maximum extent permitted by those controlling requirements.

3. Eligibility and United States scope

You must be at least 18 years old and legally capable of entering a contract. The launch Services and Called It Store are offered only in the United States and may be further limited by state, ZIP code, membership, product category, carrier, inventory, safety, or legal restrictions. You may not use the Services where doing so would violate law or an applicable sanctions/export restriction.

4. Accounts and security

Provide accurate, current information and keep your sign-in methods secure. Do not share an account, impersonate another person, create deceptive duplicate accounts, or bypass membership, quantity, geography, or purchase controls. Notify us promptly of suspected unauthorized access.

You are responsible for activity reasonably attributable to your account, but this does not make you responsible for activity caused by our security failure or a third party where law provides otherwise. We may require account, order, address, or payment verification; pause activity; or suspend access to protect customers, investigate abuse, comply with law, or enforce these Terms.

5. Mobile application license

Subject to these Terms, JBX grants you a personal, limited, revocable, nonexclusive, nontransferable license to install and use the Called It app on devices you own or control for personal use. You may not copy, rent, sell, sublicense, distribute, reverse engineer except where law expressly permits it, bypass security, extract data through unauthorized automation, or use the app to build a competing database or service.

Your mobile platform provider is not responsible for the Services or for support except as its terms require. Platform terms and device settings may affect installation, payments, notifications, links, and availability.

6. Deal information and verification

Called It evaluates offers using information available at the stated evidence time. A verification, comparison value, discount percentage, demand signal, badge, or recommendation is a dated assessment—not a guarantee that every seller, location, buyer, future date, or transaction will have the same facts.

Prices, inventory, seller identity, variant, condition, shipping, tax, warranty, and delivery information can change. Confirm the exact product and final total at the destination before purchasing. We do not use unsupported best, lowest, or guaranteed claims and do not promise that an offer will remain available.

7. Two purchase routes

7.1 Called It Store

When a product page and checkout say Sold by Called It, JBX is the seller and merchant of record. Your sale contract is with JBX. Shopify supplies commerce technology and payment/checkout services but is not the seller.

A named third-party supplier owns or controls the physical inventory before its direct transfer to the customer and performs authorized pick, pack, ship, tracking, and return logistics. The product page says Fulfilled by [supplier display name]. JBX does not warehouse or physically handle that product. JBX remains the customer's first contact and is responsible for the seller duties, remedies, and rights that cannot lawfully be transferred or waived.

7.2 Affiliate offer

When an action says Buy on Amazon — paid link, View on eBay — paid link, or equivalent, you leave Called It and contract with the external marketplace/seller. The external seller controls the external price, payment, taxes, fulfillment, return, warranty, and sale contract. JBX may receive compensation and does not control that external order.

Affiliate products are not Called It Store inventory and may not be placed in the Called It Shopify cart.

8. Called It Store orders

An order is your offer to buy the identified product under the checkout terms. Automated acknowledgment confirms receipt, not necessarily acceptance. JBX may accept by sending an acceptance/fulfillment confirmation, authorizing fulfillment, or another clear act stated at checkout.

To the maximum extent permitted by law, JBX may, in its sole and absolute discretion, reject, hold, limit, or cancel an order before shipment or acceptance and may stop an accepted order when fulfillment can lawfully be stopped. This right applies whenever JBX actually suspects or reasonably perceives bot or automated activity, gamification or manipulation, fraud, abuse, resale, policy or limit evasion, identity/payment/address inconsistency, security or safety risk, unlawful conduct, supplier failure, inventory or pricing error, or any other risk to JBX, its customers, suppliers, platforms, or systems. JBX is not required to disclose confidential fraud, security, or risk methods or to prove misconduct before taking a preventive action.

If we cancel after payment authorization or capture, we will void or refund the applicable amount to the original tender as required. We will not make an unauthorized substitution of product, variant, condition, or material fulfillment term.

For a cancellation caused by supplier rejection, lack of compliant inventory, inability to fulfill the exact order, or another supplier nonperformance before shipment, JBX will use commercially reasonable efforts to communicate and process the required refund. To the maximum extent permitted by law, the full refund of the amount paid for the unfulfilled item, including associated charges that law requires us to refund, is the customer's sole and exclusive contractual remedy for that cancellation or nonfulfillment. JBX does not promise replacement inventory, substitute performance, cover, price protection, or compensation for expected savings, lost opportunity, inconvenience, reliance, incidental, consequential, special, exemplary, or punitive loss arising from the supplier's inability to fulfill.

If the customer asks to cancel, change an address, change a product or variant, split or reroute a shipment, or otherwise materially modify an order after submission, JBX may refuse the request or condition approval on payment or deduction of reasonable processing, payment-provider, carrier-intercept, rerouting, return-to-sender, shipping, restocking, or similar costs that the request causes. Any such charge must be disclosed before the requested change is completed, reflect an amount permitted by law, and will not apply when cancellation or correction results from supplier/JBX nonperformance, a legally protected shipping delay, defect, damage, wrong item, recall, or another non-waivable remedy.

Orders may be subject to reasonable household, account, quantity, resale, or geography limits disclosed in the Services. Title and risk of loss pass only as provided by applicable law and the approved order terms; a carrier scan does not eliminate non-waivable loss, damage, or non-delivery rights.

9. Price, payment, tax, and promotional credit

The checkout identifies product price, shipping charges, estimated or final tax, discounts, promotional credit, and total amount due. You authorize the payment provider to charge the displayed amount. The payment provider may apply its own account and fraud terms.

We may correct an obvious error before acceptance. If a correction would increase the amount after you submitted the order, we will request authorization or cancel/refund rather than charge the higher amount without consent.

Promotional credit, if offered, is not cash, has no value outside its published terms, and may be limited to eligible merchandise. It is not a substitute for a refund the law or these Terms require to the original payment method. Taxes are collected where JBX reasonably determines they are due; you remain responsible for a legally imposed use tax not collected at checkout.

10. Third-party fulfillment

The product page identifies the approved public supplier/fulfiller name, availability, processing/delivery estimate, return eligibility, warranty summary where applicable, condition/included items, evidence timestamp, and support route. Supplier identity may be shortened for public display, but the fulfillment role is not hidden.

JBX contracts with suppliers for inventory accuracy, lawful title, authenticity, product compliance, packaging, shipment, tracking, returns, data restrictions, safety cooperation, insurance, indemnity, and remediation. Those contracts allocate responsibilities between businesses; they do not require the customer to enforce the supplier agreement or surrender rights against JBX.

JBX does not control a supplier's inventory, facilities, personnel, carrier tender, or day-to-day performance and does not guarantee that a supplier will accept or fulfill every order. If a supplier cannot perform, JBX will use commercially reasonable efforts to stop the order, communicate available information, and issue the refund required by these Terms and controlling law. The exclusive-remedy and liability-limit provisions in Sections 8 and 21 apply to that supplier nonperformance.

11. Shipping, delay, and cancellation

The Shipping and Third-Party Fulfillment Policy is incorporated into these Terms. Product-specific checkout estimates control over a general estimate. If an order cannot ship within the represented or legally applicable period, JBX will provide a revised date and the opportunity to consent or cancel and receive a prompt original-tender refund where required.

Provide an accurate delivery address. Contact us immediately about an error, but an address may not be changeable after supplier acceptance. Split shipments may occur when disclosed or operationally necessary, without an undisclosed increase to the agreed total.

12. Returns, refunds, and exchanges

The 30-Day Return and Refund Policy is incorporated into these Terms. Eligible returns must be requested within 30 days after delivery. Lawful product-specific exclusions must be conspicuous before purchase. Final-sale or category exclusions do not remove remedies for defect, damage, misdescription, counterfeit, wrong item, recall, or another non-waivable right.

JBX authorizes returns and provides the correct supplier-specific destination. Do not return goods to the public JBX mailing address unless the authorization says to do so. JBX makes the customer-facing refund decision and coordinates the supplier. Approved refunds are initiated to the original tender except where the customer lawfully agrees otherwise.

13. Product warranties, authenticity, and safety

The Product Warranty, Authenticity, Safety, and Recall Notice is incorporated into these Terms. Manufacturer/supplier warranty summaries do not expand an actual warranty. JBX will route a supported manufacturer-warranty request but does not require you to pursue that route before asserting a remedy JBX owes as seller.

Stop using a product that appears unsafe. Report incidents promptly. JBX may pause listings, preserve records, notify suppliers/manufacturers/customers, coordinate corrective action, and report to regulators when required. Supplier responsibility does not eliminate an independent duty applicable to JBX.

14. Affiliate disclosures and external transactions

Some links can earn JBX compensation without changing the price the external seller shows you. Each paid link must carry an unavoidable, proximate disclosure. As an Amazon Associate I earn from qualifying purchases. The Affiliate Disclosure is incorporated into these Terms.

External marketplaces, sellers, carriers, and payment providers are independent third parties. Their terms govern the external transaction. Called It may correct or remove stale/misleading affiliate content, but cannot cancel, refund, or alter an order made with an external seller.

15. Communications and notification choices

You may opt into email or push deal alerts and can change available choices. Transactional or safety communications may still be sent when needed to operate an account/order or comply with law. No launch SMS marketing is authorized. A future SMS program requires separate affirmative consent, disclosures, terms, and compliance review.

Push delivery depends on device/platform services and is not guaranteed. Quiet hours and preference controls do not suppress an urgent product-safety or account-security notice where permitted.

16. Content, trademarks, and intellectual property

The Services, original software, Proof Diamond, Called It wordmark, selection/presentation, and original content are owned by JBX or licensed to it and are protected by law. Product names, images, specifications, logos, reviews, and trademarks may belong to manufacturers, suppliers, marketplaces, creators, or other rights holders.

You may use ordinary share features for personal, noncommercial sharing with the accompanying attribution and disclosures. You may not remove notices, imply sponsorship, scrape or republish the catalog as a competing service, or use a third-party mark beyond permitted descriptive use.

17. User submissions and feedback

You retain ownership of content you submit. You grant JBX a worldwide, nonexclusive, royalty-free license to host, reproduce, format, and display a submission as needed to provide, moderate, secure, and improve the Services. Public promotional use of a review, image, or creator submission requires the permission and disclosure applicable to that use.

Feedback may be used without compensation or confidentiality obligation, but JBX does not acquire ownership of your preexisting intellectual property. Do not submit unlawful, infringing, deceptive, private, unsafe, or malicious material.

18. Acceptable use

Do not:

• violate law or another person's rights;
• interfere with operation, security, access controls, rate limits, or eligibility rules;
• introduce malicious code or probe a system without written authorization;
• use bots or automation not expressly permitted;
• falsify identity, location, reviews, referrals, orders, returns, or evidence;
• manipulate a price, offer, account, credit, or purchase limit;
• resell access or use the Services for unlawful or deceptive resale; or
• harass staff, suppliers, creators, or other users.

19. Third-party services

The Services depend on Shopify, app platforms, authentication, hosting, analytics, notification, email, payment, carrier, supplier, and affiliate services. A third party may apply its own terms/privacy notice. JBX is responsible for its own selection, instructions, customer promises, and non-waivable duties but does not control every independent third-party system.

20. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE INFORMATIONAL AND SOFTWARE PORTIONS OF THE SERVICES ARE PROVIDED AS IS AND AS AVAILABLE. JBX DOES NOT WARRANT UNINTERRUPTED OPERATION, THAT EVERY THIRD-PARTY FACT IS ERROR-FREE, OR THAT AN OFFER WILL REMAIN AVAILABLE.

PRODUCT WARRANTIES ARE THOSE EXPRESSLY STATED IN THE ORDER, APPLICABLE MANUFACTURER/SUPPLIER WARRANTY, AND LAW. IMPLIED WARRANTIES ARE DISCLAIMED OR LIMITED ONLY TO THE EXTENT PERMITTED AND ONLY AFTER COUNSEL APPROVAL. NOTHING IN THESE TERMS EXCLUDES A WARRANTY, REMEDY, OR RIGHT THAT CANNOT LAWFULLY BE EXCLUDED.

21. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JBX WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, LOST SAVINGS, LOST OPPORTUNITY, LOSS OF DATA, COVER COSTS, OR RELIANCE DAMAGES ARISING FROM THE SERVICES, AN ORDER CANCELLATION, PRODUCT UNAVAILABILITY, DELAY, OR SUPPLIER NONPERFORMANCE WHEN SUCH DAMAGES ARE LEGALLY EXCLUDABLE.

FOR SUPPLIER REJECTION, UNAVAILABILITY, OR FAILURE TO FULFILL AN ORDER BEFORE SHIPMENT, THE FULL REFUND DESCRIBED IN SECTION 8 IS THE SOLE AND EXCLUSIVE CONTRACTUAL REMEDY. FOR ANY OTHER CLAIM THAT CAN LAWFULLY BE LIMITED, JBX'S AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT PAID TO JBX FOR THE AFFECTED SERVICE OR ORDER IN THE 12 MONTHS BEFORE THE EVENT.

THESE LIMITS DO NOT APPLY WHERE PROHIBITED, INCLUDING TO LIABILITY THAT CANNOT BE LIMITED FOR PERSONAL INJURY, DEATH, FRAUD, WILLFUL MISCONDUCT, GROSS NEGLIGENCE, STATUTORY DAMAGES, PRODUCT LIABILITY, PRIVACY/SECURITY DUTIES, OR NON-WAIVABLE CONSUMER RIGHTS. THE CONTROLLING-REQUIREMENTS CLAUSE IN SECTION 2.1 APPLIES TO EVERY EXCLUSION AND LIMIT.

22. Your responsibility for misuse

To the extent permitted by law, you will be responsible for losses and reasonable costs caused by your unlawful conduct, fraud, infringement, malicious code, or material breach of these Terms. This is not an obligation to indemnify JBX for its own negligence, product-sale duties, or conduct that law does not allow JBX to shift to a consumer.

23. Suspension and termination

You may stop using the Services and request account deletion subject to order, refund, fraud, tax, safety, dispute, and legal retention needs.

To the maximum extent permitted by law, JBX may refuse service; reject or cancel orders; suspend, restrict, remove, or terminate access; delete or disable content; and permanently block an account, device, payment method, address, or other identifier whenever JBX suspects bot use, automation, gamification, manipulation, fraud, abuse, resale, limit evasion, unauthorized access, false information, return abuse, security/safety risk, unlawful activity, or another violation or risk. JBX may act immediately, without prior notice or an opportunity to cure. If JBX cancels an unfulfilled paid order, it will refund the amount legally due, subject only to lawful and disclosed customer-caused charges under Section 8.

JBX's order-risk, access, and account-enforcement decisions are final within JBX, and JBX is not required to provide an internal appeal or reinstate access. This does not restrict a privacy-request appeal, payment dispute, regulator complaint, arbitration/court right, or other process that controlling law or an applicable mandatory platform policy requires. Terms concerning payments, IP, records, disputes, liability, enforcement, and other provisions that by nature should survive will survive.

24. Dispute resolution

Before this section is activated for customer assent, JBX must complete any consumer-clause registration, review, or notice process required by the then-current AAA rules. Failure to complete a required administrator process does not eliminate a non-waivable forum or remedy available under controlling law.

24.1 Informal resolution

Before filing arbitration or a court action other than an eligible individual small-claims matter or emergency injunctive request, the claimant must send a written notice describing the name/account/order, facts, requested relief, and contact information. Send notice by email to jbxhuddle@gmail.com with subject Notice of Dispute or by mail to JBX Huddle LLC, 28344 Woodsons Forest Dr, Spring, TX 77386, United States. The parties will attempt good-faith individual resolution for 30 days after receipt. Limitation periods are tolled during that period to the extent enforceable.

24.2 Individual arbitration

If unresolved, either party may elect binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules then in effect. The Federal Arbitration Act governs the arbitration provision. Texas substantive law applies except where the consumer's non-waivable home-state law controls.

The consumer may choose a remote, documents-only, or reasonably accessible consumer-location hearing as the applicable AAA rules permit. JBX will pay business-side administrative and arbitrator fees and any fee the law or AAA rules require it to pay. The arbitrator may award individual relief available in court and must provide a reasoned award upon a proper request.

24.3 Small claims and public relief

Either party may bring an eligible individual claim in small-claims court. A party may seek temporary emergency relief from a court to protect safety, security, or intellectual property pending arbitration. Rights or public injunctive relief that law says cannot be waived or arbitrated remain available in the required forum.

24.4 Class and representative waiver

To the extent enforceable, disputes proceed only on an individual basis and not as a class, collective, consolidated, coordinated, mass, private-attorney-general, or representative action. The arbitrator may award relief only to the individual claimant and only as needed for that claim. If a particular waiver is unenforceable as to a form of relief, that request is severed and decided in the legally required court after arbitrable issues are resolved.

24.5 Opt out

You may opt out of this arbitration agreement without account penalty by sending notice within 30 days after first accepting the version that contains it. Email jbxhuddle@gmail.com with subject Arbitration Opt Out or mail JBX Huddle LLC, 28344 Woodsons Forest Dr, Spring, TX 77386, United States. Include your name, account email, and a clear statement that you opt out; do not include payment data. Opting out does not cancel the rest of these Terms.

24.6 Non-arbitrable venue

For a dispute not subject to arbitration or small claims, the parties consent—subject to non-waivable law—to the state or federal courts serving JBX's Texas principal place of business. Each party waives jury trial only to the extent the waiver is knowing, conspicuous, and enforceable.

24.7 Fair severability

An invalid term is severed only to the minimum extent allowed. A court may not rewrite the provision to create an unfair procedure. If the individual-action limitation is invalid for a claim that cannot be severed, the arbitration requirement does not apply to that claim.

Official reference points include 9 U.S.C. § 2, AAA Consumer Arbitration Rules, and Texas arbitration law.

25. Changes

We may update these Terms prospectively. The current version and effective date will appear at the top. We will provide legally required notice of a material change and obtain renewed assent when required. A change does not retroactively alter an accepted order or dispute without lawful agreement.

26. General terms

These Terms and incorporated policies are the agreement concerning the Services, except an order can include additional product-specific terms. Section 2.1 establishes priority for controlling law, mandatory applicable platform policies, checkout terms, and Called It policies. If a provision is invalid, the remaining provisions continue subject to the dispute section's specific severability rule. No waiver is continuing. You may not assign these Terms without consent; JBX may assign them with a business transfer subject to law and continued customer obligations. Headings are for convenience. Including means including without limitation.

No agency, partnership, employment, franchise, marketplace-seller, or joint venture relationship is created between a user and JBX. Suppliers are independent contractors to JBX; that classification does not alter the Called It Store seller relationship with the customer.

27. No contest or paid-call authorization

These ecommerce Terms do not authorize a paid call, prize drop, contest, sweepstakes, or lottery. Any such feature requires separate counsel review, eligibility/geography analysis, Official Rules, registrations/bonds where required, app-platform review, free-entry analysis, and feature-level assent before activation.

28. Contact

Questions about these Terms may be sent to jbxhuddle@gmail.com, 281-305-9305, or JBX Huddle LLC, 28344 Woodsons Forest Dr, Spring, TX 77386, United States.